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Old 05-04-2010, 09:27 PM   #1 (permalink)
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I have a Hotmail email account configured on my Tour. It had been working nicely until today when I got this email:

From: [email address]
To: [email address]
Subject: Action required: update password!
Sent: May 4, 2010 4:58 AM

Update the password for [email address] in the BlackBerry Internet Service! Email messages from [email address] are not being delivered to your BlackBerry device. To resume receiving email messages from this email address, update the password for [email address] in the BlackBerry Internet Service:

1. Open your BlackBerry Internet Service account by completing one of the following actions:

* Click the email setup application on your device.
* Using a browser on your computer, visit the BlackBerry Internet Service web site.

2. Go to the Email Accounts page.

3. Edit [email address].

4. Update the Password field.

5. Click Save. Email Account Information:Email Address:
[email address]

Email Account Name: [email address] --

Automatically generated email: Do Not Reply to this email --

Of course I'm not getting any of my hotmail email now. When I attempted to "Update my password" (whatever that means) it gives me a message that says I've not entered anything in the User field.

What happened? I hate unexpected surprises like this.
Old 05-05-2010, 02:33 AM   #2 (permalink)
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Log into your BIS account, then edit the hotmail account and entering the password, type it in even though you didn't change it.

Happens to me with my Comcast account every once in a while.
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Old 05-05-2010, 03:40 PM   #3 (permalink)
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The free hotmail accounts will prompt you to do this every 90 days. I guess this is Microsoft's way of trying to force some people to pay for their premium hotmail account.
Old 05-05-2010, 05:32 PM   #4 (permalink)
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Solution, forward your email from hotmail to your gmail account or other email, never have to deal with it again.
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