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Old 05-15-2010, 05:43 PM   #1 (permalink)
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Default Help with Tour and Moto H12 Headset

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I have a Tour and just got a H12. Everytime I hang up from a call, there is a phone ringing in the headset. I have to turn of the Bluetooth on my Tour to get it to stop. Any ideas? Thanks
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Old 05-15-2010, 07:14 PM   #2 (permalink)
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Since this is the correct place (of the three you posted) may I ask what version of the OS you are running on the 9630 (Options / About will tell you).
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Old 05-16-2010, 07:44 AM   #3 (permalink)
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As you see, I am new to all this and did not know where to post. In any case, the OS is v4.7.1.57 (Platform 4.1.0.70)
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Old 05-16-2010, 07:54 AM   #4 (permalink)
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No problem. I suggest updating your BB to the latest software version. Look at the top of this section for a link to the newest version. Follow the instructions to the letter and it should work.
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