05-24-2010, 08:40 AM
Join Date: May 2010
Location: Garden City, KS
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| | 9630 Keyboard Problems
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The infamous keyboard problem has surfaced in my Tour (branded on Verizon).
Last night, went to do a weekly battery pull (just to keep things in check) and get things going before bed. Woke up this morning to my alarm (as usual), only I couldn't shut the damn thing off. Then I realized I couldn't do anything--trackball functions on the scroll setting, but absolutely no key function whatsoever (including the side soft keys). The software seems to be functioning correctly outside of the hardware problem.
A glance at the moisture indicators shows them to be as normal.
Thoughts and ideas before I run to Verizon to claim the insurance?