BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-01-2010, 10:34 AM   #1 (permalink)
New Member
 
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: sprint
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default No voicemail notification with sprint 9650

Please Login to Remove!

Hi all,

I just upgraded my wife's Curve to this phone but it doesn't notifiy me of a new voicemail message. The only indication that there is a new message is the symbol on the top. I even tried a hard reset with the help of tech support. Anyone with similar problems?

bill
Offline  
Old 06-01-2010, 04:42 PM   #2 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,039
Post Thanks: 51
Thanked 305 Times in 293 Posts
Default

Have you checked the Profile in use to make sure it has the alert volume up and not muted? Mine came from the factory with some of the alerts muted and I had to change them manually.
Offline  
Old 06-01-2010, 05:32 PM   #3 (permalink)
New Member
 
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: sprint
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Unfortunately, it's not a matter of being muted. There is no notification in the message inbox as well. My other BBs have it, just not with this Bold.
Offline  
Old 06-02-2010, 03:09 AM   #4 (permalink)
New Member
 
Office2Mobile's Avatar
 
Join Date: Jan 2010
Model: 8320
PIN: N/A
Carrier: AT&T
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

jaferd,

This seems to be strange issue. I would first back up the device and perform a full wipe to eliminate the smartphone as a variable. If it doesn't resolve the issue, i would contact my wireless provider for assistance.

Hope this helps,
__________________
Office2Mobile
Poor Service and the Worst Support provided by http://vardynamics.com/
Offline  
Old 06-02-2010, 03:17 AM   #5 (permalink)
New Member
 
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: sprint
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did that already. The tech person didn't know how to fix it. I may bring it back for another one and see.
Offline  
Old 06-03-2010, 10:20 PM   #6 (permalink)
Knows Where the Search Button Is
 
Tragic's Avatar
 
Join Date: Jan 2009
Location: Texas
Model: EVO
Carrier: Sprint
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That started happening to my Tour when I upgraded to OS 5.0... I would try contacting blackberry support opposed to Sprint. The manufacturer has more in-depth insight when it comes the things of this nature.
Offline  
Old 08-22-2010, 07:32 PM   #7 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default sPRINT 9630

sOON AS i UPGRADED TO os 5 MINE IS DOING SAME THING. sPRINT HAS NO ANSWERS..
iM GONNA JUST GO BACK TO 4.7 i GUESS... AT LEAST ALERTS WORK..!
Offline  
Old 08-22-2010, 09:41 PM   #8 (permalink)
Thumbs Must Hurt
 
artie's Avatar
 
Join Date: Aug 2005
Location: California
Model: Q10
OS: 10.1.0.42
Carrier: Sprint
Posts: 53
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jaferd View Post
Hi all,

I just upgraded my wife's Curve to this phone but it doesn't notifiy me of a new voicemail message. The only indication that there is a new message is the symbol on the top. I even tried a hard reset with the help of tech support. Anyone with similar problems?

bill
I've had the same problem ever since I bought the phone; the day it came to the stores. I've tried everything except get help from Sprint or Blackberry support.
Offline  
Old 08-23-2010, 08:30 PM   #9 (permalink)
Thumbs Must Hurt
 
artie's Avatar
 
Join Date: Aug 2005
Location: California
Model: Q10
OS: 10.1.0.42
Carrier: Sprint
Posts: 53
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I spoke with Sprint Support today and they informed me that the BB 9650 does not have "voice mail notification" other than the "icon" that appears on top of the screen.
There is nothing that can be done, hard to believe a business phone without that.
Offline  
Old 08-27-2010, 08:12 AM   #10 (permalink)
New Member
 
Join Date: Jul 2006
Model: 9650
Carrier: Sprint
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by artie View Post
I spoke with Sprint Support today and they informed me that the BB 9650 does not have "voice mail notification" other than the "icon" that appears on top of the screen.
There is nothing that can be done, hard to believe a business phone without that.
I'm new to BB. Had the same problem with voice mail, only getting the icon. Updated to 810 and now get notified.
Steve
Offline  
Old 08-29-2010, 08:55 AM   #11 (permalink)
Thumbs Must Hurt
 
artie's Avatar
 
Join Date: Aug 2005
Location: California
Model: Q10
OS: 10.1.0.42
Carrier: Sprint
Posts: 53
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by aiu0462 View Post
I'm new to BB. Had the same problem with voice mail, only getting the icon. Updated to 810 and now get notified.
Steve
Where did you find v810 and have you had any issues with it?
thanks
Offline  
Old 08-29-2010, 09:00 AM   #12 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Quote:
Originally Posted by artie View Post
Where did you find v810 and have you had any issues with it?
thanks
http://www.blackberryforums.com/gene...ilanguage.html
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 09-03-2010, 11:36 PM   #13 (permalink)
Thumbs Must Hurt
 
cowgirl05's Avatar
 
Join Date: Jun 2010
Model: Q10
PIN: N/A
Carrier: Sprint
Posts: 137
Post Thanks: 60
Thanked 0 Times in 0 Posts
Default

Yep, I went through this when I first got my Bold. Talked to Sprint,they said it was a RIM decision, not a malfunctioning phone, or "bug" in the software. What I did that made me love the Bold was got youmail. A free program, it will send a text, email, or both alerting you you have voicemail. I even have mine set up where it sends me the voice mail. I pick it up off my BoldBerry. It saves it like a little audio clip. So, you can get two or even three alerts you have voicemail with youmail, and it works a treat on the BoldBerry.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.