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Old 06-03-2010, 11:32 PM   #1 (permalink)
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Join Date: May 2007
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Question Error message when trying to load an app

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Hi everyone. I am a brand new Tour 9630 user.

I am trying to load a third party app, Garmin Mobile, on my Tour. I'm using the Desktop Manager (5.0.1) and when I select the .alx file and click Open, I get the following error message:

"This application is not compatible with your device and cannot be loaded".

I know I have the correct app as it indicates it's for the 96XX series BB Tour.

Any ideas why I might be getting that error message?
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Old 06-05-2010, 11:28 PM   #2 (permalink)
Knows Where the Search Button Is
 
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Model: 9630
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Posts: 21
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Solved: I was able to install the app using BBSAK.
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