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Old 06-15-2010, 11:25 PM   #1 (permalink)
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Default Apploader quit during OS update?!?

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I started the OS update for .732 about 20 minutes ago using loader.exe and it started normally but now the GUI has disappeared. Task Manager shows apploader still running. It was backing up 3rd party apps and I looked away from the pc for a couple of minutes and when I looked back it was no longer visibile.

Device is showing white screen wiith device and pc icons, but no movement.

I don't know if I should just wait or kill apploader with Task Mgr, but then what? I'm trying to stay calm...

Anyone seen this happen before?
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Old 06-15-2010, 11:56 PM   #2 (permalink)
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I would just kill it and start over, It would be like wiping with Jlcmdr

If it doesn't work you might also want to try that. or BBSAK
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Old 06-15-2010, 11:57 PM   #3 (permalink)
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RIMGeeks.com • View topic - [Beta][8/18/09] BlackBerry Swiss Army Knife v1.5
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Old 06-15-2010, 11:58 PM   #4 (permalink)
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Ok, will do that. Even though it looks like its running, it's not doing anything, not using any cpu.
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Old 06-16-2010, 12:04 AM   #5 (permalink)
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I killed it and started it again. Its showing loading the RIM apps.
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Old 06-16-2010, 12:05 AM   #6 (permalink)
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Cool.
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Old 06-16-2010, 12:17 AM   #7 (permalink)
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It loaded the new OS but everything else is gone. Fortunately I did a backup just before starting to upgrade. Will restore from the backup now.
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Old 06-16-2010, 12:38 AM   #8 (permalink)
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Back in business, just like that. Thank goodness for backups!! But I'm going to have to reinstall my 3rd party apps. That will keep me busy for a while.
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Old 06-16-2010, 01:16 AM   #9 (permalink)
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Rats.. Mine was hanging at device backup. Stopped during BBMGroups. Pressing on...
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Old 06-16-2010, 01:22 AM   #10 (permalink)
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My computer has been acting flakey and I suspect that was my problem.
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Old 06-17-2010, 10:34 AM   #11 (permalink)
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Wirelessly posted (AT&T 8100 Pearl)

I sucessfully updated to 5.0.0.732 on my Sprint Tour.
Some problems were related to hangs during back-up data. I removed myself from my BBM Group and later had to delete MMS messages when it was hanging there too. It's all good!
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Old 06-17-2010, 11:13 AM   #12 (permalink)
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Quote:
Originally Posted by Steve View Post
Rats.. Mine was hanging at device backup. Stopped during BBMGroups. Pressing on...
Yes, backup of BBM Groups appears to be an issue, in general.
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