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Old 07-06-2010, 09:17 AM   #1 (permalink)
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Default Could not start the camera. Close other applications and try opening the camera again

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did the following:
battery pull
Soft reset
closing all programs..
Software update to latest

Nothing is working,,,
Any other ideas?
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Old 07-06-2010, 09:35 AM   #2 (permalink)
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How long did you pull the battery for?
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Old 07-06-2010, 09:38 AM   #3 (permalink)
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Quote:
Originally Posted by TTsoldier View Post
How long did you pull the battery for?
Dunno......few seconds....maybe a minute...
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Old 07-06-2010, 09:46 AM   #4 (permalink)
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leave it out for 5mins.
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Old 07-06-2010, 09:49 AM   #5 (permalink)
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Hmmm Ok.
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Old 07-06-2010, 10:26 AM   #6 (permalink)
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Nope...did not work....
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Old 07-06-2010, 05:43 PM   #7 (permalink)
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Do you have a memory card installed? If you're low on free internal memory due to ringtones/pictures/videos being stored internally, that would explain it. Deleting those or moving them to a memory card may help.

If that's not it, you may have something corrupted with the OS. Perhaps it's time to bite the bullet and update your OS to 5.0 (link at the top of the 9600 forum).
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Old 07-06-2010, 08:52 PM   #8 (permalink)
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Got a warranty? Might have to give it in and get a new one.

You've already done the obvious and updated to a newer OS.
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Old 08-01-2010, 10:56 PM   #9 (permalink)
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This may sound crazy but it worked for me, , Browser-BB button-Options-Cache Operations-Cookie Cache, and hit clear.

YES ! clear your browser Cache, that will correct your camera.
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Old 08-21-2010, 07:31 AM   #10 (permalink)
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Quote:
Originally Posted by RV123 View Post
This may sound crazy but it worked for me, , Browser-BB button-Options-Cache Operations-Cookie Cache, and hit clear.

YES ! clear your browser Cache, that will correct your camera.
That did not work......
Going to upgrade to a 9700 or give this thing to my guy Steve @ Horizon
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Old 08-21-2010, 02:18 PM   #11 (permalink)
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Weird I will have to keep that in the back of my mind.
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Old 08-23-2010, 07:37 PM   #12 (permalink)
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Browser cache clearing did not work

pulling battery for 10 and going to update the firmware to see if we can resolve it. Will get back to this thread when I fix it
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Old 08-23-2010, 09:53 PM   #13 (permalink)
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Quote:
Originally Posted by Merc-Onsite View Post
Browser cache clearing did not work

pulling battery for 10 and going to update the firmware to see if we can resolve it. Will get back to this thread when I fix it
Battery pull for 10 minutes didnt work,
Wiping didnt work.

Now updating the latest firmware.

The latest firmware does not work either !!!!!

Last edited by Merc-Onsite : 08-23-2010 at 11:07 PM.
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Old 08-24-2010, 08:32 AM   #14 (permalink)
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Hardware issue, if you have a warranty call it in.

You have eliminated all software issues. Only other thing you can do is fully wipe the BB with JL_CMDer and reload OS from there. (see the FAQ section for that)
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Old 08-26-2010, 12:37 PM   #15 (permalink)
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Can I just load on the newset OS?
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Old 08-26-2010, 06:23 PM   #16 (permalink)
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Quote:
Originally Posted by theduskes View Post
Can I just load on the newset OS?
Didn't you say you did that in the very first post?
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Old 08-26-2010, 07:38 PM   #17 (permalink)
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Its a hardware issue. I have tried all of the above to no avail. Will be interesting to hear what out telco provider say was the issue if indeed they even look at it.
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Old 08-27-2010, 07:22 AM   #18 (permalink)
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They most likely will not look at it.

You just end up with a new one. (most likely)
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