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Old 08-02-2010, 08:25 PM   #1 (permalink)
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Default Mac BB Desktop Manager Not Recognizing Photos

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I'm trying to create folders on my Tour, but when I plug it into my computer, the desktop manager only shows music under Media. I have the most recent version of the desktop.
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Old 08-02-2010, 11:19 PM   #2 (permalink)
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Hi and welcome!

This KB addresses your issue I believe.
Let us know how it goes.
Thanks,

Bifocals
KB10326 Media application does not display files on the media card
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Old 08-03-2010, 08:34 AM   #3 (permalink)
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Thanks, but still doesn't work. The pics are in the correct folder. In the manager, the column on the left shows "Information", and under that, "Media". Under Media, it only shows "Music". I don't see any options for viewing other media.
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