New email: <Lookup> not working anymore
I am just now seeing that the <Lookup> feature is no longer working when I create a new email, forward an email, or add another recipient when replying to an email. I am on v18.104.22.1681 OS and don't really know when this started. I typically just reply or reply all.
Even if I manually add an email address, the <Send> option isn't available. <Save> and <Discard> are my only options.
Does anyone else have this issue?
Active apps include
Thanks in advance.
Sounds like you lost your BES activation. Have you recently upgraded the OS on your device?
If so, then you need to do a new Enterprise Activation after the OS upgrade completes.
Have your BES admin resend your service books. Maybe the ALP [Desktop] service book is corrupt.
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