BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-18-2010, 11:08 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Dec 2007
Model: 9630
Carrier: Verizon
Posts: 17
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Not able to Get Messages with Webexchange when I use "Rules"

Please Login to Remove!


I have a unique setup. The company that I work for has an exchange server, with two email domains, so we use a webexchange interface for forward messages to our blackberrys.

The problem is that when I incorporate a rule on outlook say "email from Boss put into Boss" Folder. I do not receive the message on my blackberry I know that the blackberry only looks at the inbox from the email address but I am guessing there is a way to have these show up on the blackerry.

What I have done thus far:
I have tried to "re-direct" my email into different folders on my bb but when I open the option it does not allow me to redirect anything. Second, I have gone into the folder option from messages and I do not have a folder for the email account, thus not allowing me to see the rule folders that I have created?

Please advise I welcome any help!
Old 10-22-2010, 05:22 PM   #2 (permalink)
Latino Hasta La Muerte
rambo47's Avatar
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,062
Post Thanks: 52
Thanked 311 Times in 296 Posts

Sub-folders are only supported on BES. If you're using BIS you cannot get emails once Outlook puts them in sub-folders.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.