BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-26-2010, 08:18 AM   #1 (permalink)
New Member
 
Join Date: Jul 2010
Model: 9630
PIN: N/A
Carrier: business issues
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default my bb tour 9630 not recognized by desktop manager

Please Login to Remove!

Hi guys & ladies! I am new to this helpful forum. My problem is,when i connect my tour 9630 to pc,the device is not recognized. The only moment of recognition is when I take out the battery of the device. But when I put back the battery,the computer says “one of the device attached to this computer has malfunctioned and windows can not recognize it” please help!
Posted via BlackBerryForums.com Mobile
Offline  
Old 10-26-2010, 09:11 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

Are you using a HUB or plugging directly into the PC?

Here are the things I generally start with.

1. Battery pull.
2. No HUB connection
3. Delete/Reinstall DM
4. Try connecting to AppLoader via the DOS Command Prompt


Read this post for tips and help to connect your device to Desktop Manager, you might pull some from there:
Tips for getting BlackBerry Desktop Manager to det... - BlackBerry Support Community Forums

Also, for a clean uninstall of Desktop Manager
KB02206-How to perform a clean uninstall of the BlackBerry Desktop Software
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 10-26-2010, 12:02 PM   #3 (permalink)
New Member
 
Join Date: Jul 2010
Model: 9630
PIN: N/A
Carrier: business issues
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Dubdub View Post
Are you using a HUB or plugging directly into the PC?

Here are the things I generally start with.

1. Battery pull.
2. No HUB connection
3. Delete/Reinstall DM
4. Try connecting to AppLoader via the DOS Command Prompt


Read this post for tips and help to connect your device to Desktop Manager, you might pull some from there:
Tips for getting BlackBerry Desktop Manager to det... - BlackBerry Support Community Forums

Also, for a clean uninstall of Desktop Manager
KB02206-How to perform a clean uninstall of the BlackBerry Desktop Software
Thanks Dubdub,for your guidance. Still working on it!
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

ESI Communications Server ESI-200 Base Cabinet Refurbished
$499.99
ESI Communications Server ESI-200 Base Cabinet Refurbished pictureESI Communications Server ESI-600 ESI-1000 Expansion Cabinet Refurbished
$418.93
ESI Communications Server ESI-600 ESI-1000 Expansion Cabinet Refurbished pictureIwatsu ECS IX-APPSRV Application Server Card Refurbished
$1114.99
Iwatsu ECS IX-APPSRV Application Server Card Refurbished  pictureAvaya IP Office phon system / voice mail server with 15 phones
$500.0
Avaya IP Office phon system / voice mail server with 15 phones  pictureCHECK PRESENTERS, REST, BAR,SERVER BOOKS CASE OF 25 FREE FAST PRIORITY SHIP
$34.95
CHECK PRESENTERS, REST, BAR,SERVER BOOKS CASE OF 25 FREE FAST PRIORITY SHIP picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.