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Old 12-11-2010, 03:26 AM   #1 (permalink)
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Default Cannot connect to BIS

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I have an unlocked 9650 with Verizon that I have been using with Rogers. Now that I am back in the US I would like to switch back to my verizon account so I put in the SIM card and I was able to connect to the network with patchy 3G coverage but I am unable to connect to the BIS. Even when I do have 3G and try to open the browser a prompt pops up saying that I need to have WIFI on. I'm not sure why I cannot connect to the BIS but I do have an unlimited data package with Verizon so that is definitely not the problem. Any help would be greatly appreciated!
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Old 12-11-2010, 06:31 AM   #2 (permalink)
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Default Re: Cannot connect to BIS

Umm ... Verizon does not use SIM cards. Verizon uses the CDMA side of the device. So if you want to use it on Verizon, you would need to call Verizon and start an account and activate the CDMA side.
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Old 12-11-2010, 07:22 AM   #3 (permalink)
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Default Re: Cannot connect to BIS

And if you had a BIS account with another carrier, you need to cancel that account and then set up another with Verizon.
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Old 12-11-2010, 03:38 PM   #4 (permalink)
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Default Re: Cannot connect to BIS

Quote:
Originally Posted by Motorcycle Mama View Post
Umm ... Verizon does not use SIM cards. Verizon uses the CDMA side of the device. So if you want to use it on Verizon, you would need to call Verizon and start an account and activate the CDMA side.
The Verizon Bold 9650 is "Global Ready" and is both GSM and CDMA capable. It has SIM card.

--Ariel
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Old 12-11-2010, 03:44 PM   #5 (permalink)
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Default Re: Cannot connect to BIS

Quote:
Originally Posted by arieltf View Post
The Verizon Bold 9650 is "Global Ready" and is both GSM and CDMA capable. It has SIM card.

--Ariel
So true, but, to use it on Verizon's CDMA network you will have to set up an account with Verizon and enable the CDMA radio.
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Old 12-11-2010, 04:16 PM   #6 (permalink)
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Default Re: Cannot connect to BIS

Do you have a specific BB data plan from Verizon? An unlimited data package will not give you connectivity to RIM services/BIS. It must be a BB data plan.
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Old 12-11-2010, 06:00 PM   #7 (permalink)
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Default Re: Cannot connect to BIS

Quote:
Originally Posted by arieltf View Post
The Verizon Bold 9650 is "Global Ready" and is both GSM and CDMA capable. It has SIM card.
Yes, the DEVICE has a SIM card.
But NO, the Verizon network does NOT use it.

I will repeat, VERIZON USES THE CDMA SIDE OF THE DEVICE.
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