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-   -   How to delete old owners email account? (http://www.blackberryforums.com/general-9600-series-discussion-tour/243605-how-delete-old-owners-email-account.html)

Hizorse 01-18-2011 07:45 AM

How to delete old owners email account?
 
Anyone know how to delete a email account of the old owner? I sold my 9650 to someone and he cannot get my email address out of the phone I guess. What is the easiest way to do this?

MidnightDraven 01-18-2011 08:45 AM

Re: How to delete old owners email account?
 
Options - advanced - service books
delete the ones with oldemail[CICAL] and oldemail[CMIME]

Hizorse 01-18-2011 08:47 AM

Re: How to delete old owners email account?
 
Quote:

Originally Posted by MidnightDraven (Post 1694904)
Options - advanced - service books
delete the ones with oldemail[CICAL] and oldemail[CMIME]

Thank you I will have him give it a try.

Dubdub 01-18-2011 01:15 PM

Re: How to delete old owners email account?
 
And cancel your BIS account with your carrier.

SoccerRef12 01-19-2011 01:55 PM

Re: How to delete old owners email account?
 
Quote:

Originally Posted by MidnightDraven (Post 1694904)
Options - advanced - service books
delete the ones with oldemail[CICAL] and oldemail[CMIME]

But don't the service books return when you reboot? Would a security wipe be better? If the OP got another device with the same carrier, would it be better to transfer the BIS accounts to the new BB?

aiharkness 01-19-2011 02:08 PM

Re: How to delete old owners email account?
 
If the previous owner's BIS account is still active, yes, the service books will get pushed again. Also, new owner can not setup new BIS account until previous owner has canceled his BIS account. Hence Dub's suggestion to make sure the old BIS is canceled.

But if there is no data plan associated with the BlackBerry, then deleting the service books would be sufficient. No service books will be pushed again because there is nothing to be pushed.

MidnightDraven 01-19-2011 02:20 PM

Re: How to delete old owners email account?
 
The blackberry may be registered to new owner with BIS, setup his accounts, but as the blackberry wasn't wiped of service books before hand, the old service books remain...deleting them would get rid of them, and because the email address associated with these service books doesn't exist on the new BIS account, they won't be pushed.

aiharkness 01-19-2011 02:24 PM

Re: How to delete old owners email account?
 
.... Ditto MD...what I wrote was in error in part. No data plan, or with new data plan, the old owner's service books will not get pushed back after being deleted.


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