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Old 02-23-2011, 11:03 PM   #1 (permalink)
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Default Tour Click Ball won't work

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So of course on the day my girlfriend gets an iPhone 4, the click ball on my BB Tour (about a year old) has stopped working. Or it'll work randomly after a few tries. Basically it lets me scroll, but it won't click to open Text Messages, for example. Anything I can do? I've done two battery pulls.
Old 02-23-2011, 11:55 PM   #2 (permalink)
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Default Re: Tour Click Ball won't work

Sounds like a hardware failure, specifically the trackball assembly. On the Tour, trackballs were re-designed to be lower profile. These new ones were prone to failure. I swapped out three of them on my Tour in one year.

Cheap replacement parts are available at CNN.CN (ships out of Hong Kong). I know Sprint stores were giving new trackballs away so maybe Verizon is too.
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