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Old 07-20-2011, 06:52 AM   #1 (permalink)
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Default edge in small letters

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Hi there,

I have been using the Blackberry Tour 9630(Verizon device) since a year and a half now with the BIS plan from Vodafone in Mumbai. I initially had an issue with getting edge in small, but after upgrading the OS to 5.04 the issue was resolved. Now after using it for so long, I switched the SIM with a Tata DoCoMo SIM, to test the network (didnt have the BIS on Tata service). Now when I put back the Vodafone SIM, it does not work. Edge comes in small.

I tried soft reboot, then hard reboot, removing and re-inserting the SIM after about 5 mins, nothing worked. I tried the SIM on my dad's BB Curve which works fine. I also tried it on my brothers phone (same BB Tour) and now both his and my BIS service stopped working. I also tried WIPE, downgrading OS and upgrading it again, but none worked.

Any ideas as to what could be wrong?

Thanks

Kunal
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Old 07-20-2011, 07:25 AM   #2 (permalink)
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Default Re: edge in small letters

How was the issue resolved initially?

Is the 9630 device supported by vodafone or Tata?

Is your dads curve supported by vodafone and / or Tata?

My only guess is you somehow had the proper service books for Vodafone and all was working until you switched the SIM and lost them.
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Old 07-20-2011, 08:37 AM   #3 (permalink)
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Default Re: edge in small letters

Try resending the service books and then doing a battery pull.
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Old 07-20-2011, 08:53 AM   #4 (permalink)
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Default Re: edge in small letters

initially the issue was resolved just by upgrading the OS to version 5

by service books do you mean host routing table and register device? cuz that doesnt work

both my dad's phone and mine support any services. so if i put my SIM in his phone, the device will say registered to blackberry and the EDGE would show in capital, but not on the Tour
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