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tonymarch 04-02-2012 03:32 PM

Desktop Manager Stopped Working
Last week, I did a Security wipe on my phone to fix a problem with my Bluetooth. Now, whenever I try to sync my phone with my computer, I get an error message "Blackberry Desktop Software has stopped working." This happens during the sync; my Contact sync OK, but the error message appears as soon as it tries to sync my calendar. I tried wiping out all of the calendar entries on the phone and uninstalling/resinstalling the Desktop Manager, but the problem remains. Any ideas how to resolve this? Thanks.

devnull 04-02-2012 03:47 PM

Re: Desktop Manager Stopped Working
KB17701-"BlackBerry Desktop Manager has stopped working" when attempting to synchronize calendar entries to the BlackBerry smartphone

tonymarch 04-02-2012 04:03 PM

Re: Desktop Manager Stopped Working
Weird - I launched DM to try the workaround in the link you sent, and everything worked fine without me changing anything. Thanks!

tsac 04-02-2012 09:51 PM

Re: Desktop Manager Stopped Working
You may have resolved the corrupted backup. If everything is ok now do a clean backup.

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