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Old 12-11-2010, 09:06 PM   #1 (permalink)
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I've had my BB Style for about 2 weeks and yesterday a yellow envelope appeared on the home screen w/ a 1 next it. The envelope has a white spot in the lower left corner w/ a blue symbol inside (can't make out the symbol). Can anyone tell me what the envelope is far and how to remove it? I've looked at my messages several times and I don't have any unread messages. Thanks
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Old 12-11-2010, 11:18 PM   #2 (permalink)
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Default Re: Yellow Envelope

It's definitely some kind of message icon.
Check all your message folders (Messages > menu key > View folders, etc.).

Scroll to the top of your Messages folder, press the Menu key > mark prior opened.
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Old 12-12-2010, 07:25 AM   #3 (permalink)
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Default Re: Yellow Envelope

If you can't find an unread message, try a battery pull. I occasionally get blank text message indicators and the only way to get rid of them is with a battery pull.
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Old 12-13-2010, 06:37 AM   #4 (permalink)
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Thanks for your tip, I went to View Folder and found a Sprint Alert folder containing an unopened message that cleared the envelope. I'll have to remember this for next time it happens. Thanks again, gbware
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Originally Posted by JSanders View Post
It's definitely some kind of message icon.
Check all your message folders (Messages > menu key > View folders, etc.).

Scroll to the top of your Messages folder, press the Menu key > mark prior opened.
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Old 12-14-2010, 08:24 AM   #5 (permalink)
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Default Re: Yellow Envelope

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Originally Posted by gbware View Post
Thanks for your tip, I went to View Folder and found a Sprint Alert folder containing an unopened message that cleared the envelope. I'll have to remember this for next time it happens. Thanks again, gbware

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You can also press the letter U when you're looking at messages and it will automatically go to the next unread message. The quick keys are pretty cool. B for bottom. T for top. There's a list of them that should have come with your phone. You can probably google it to.
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Old 12-14-2010, 08:27 AM   #6 (permalink)
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Default Re: Yellow Envelope

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Originally Posted by houdini View Post
There's a list of them that should have come with your phone. You can probably google it to.
There's a truckload of the shortcuts right here in our FAQ... maybe you should check it out!

Tips and Tricks - BlackBerryFAQ
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