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-   -   new case, issue (http://www.blackberryforums.com/general-9670-series-discussion-style/251456-new-case-issue.html)

paulbell 07-20-2011 05:16 PM

new case, issue
 
new case, and the ear cover is making it where the people i call cant hear Me?? very confusing. anyone else have this problem. is there a fix other than buying cases until you find one that works?

ndub33 07-20-2011 05:22 PM

re: new case, issue
 
Have you tried making calls without the case to verify that it is the issue?

paulbell 07-20-2011 05:26 PM

re: new case, issue
 
Yes and when i remove the ear portion of the case they can hear me. Very strange..

ndub33 07-20-2011 05:29 PM

re: new case, issue
 
Is the case made of leather or some other material that you could cut away from the speaker?

paulbell 07-20-2011 05:34 PM

re: new case, issue
 
I assume the mic is below the keys and the main body case is not affecting that, its the part of the phone you put next to your ear that the case is causing a problem with. I dont understand why removeing the ear part of the case would affect what people hear when i call them, they say i sound muffled???


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