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Old 12-20-2009, 07:05 AM   #1 (permalink)
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Default Error on reboot

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I get the following error message on reboot.

A restart or battery pull does not seem to resolve.

Error message:

application net_rim_bb_phone_app (62) is not responding; process terminated

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Old 12-20-2009, 07:33 AM   #2 (permalink)
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Are you running a leaked beta operating system?

Does the blackberry seem to work otherwise, despite the error message?



Only a guess, but delete call log and see what happens.
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Last edited by aiharkness : 12-20-2009 at 07:36 AM.
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Old 12-20-2009, 07:37 AM   #3 (permalink)
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Running official release. Yes the phone appears to be working fine otherwise.

I changed OS version (351 to 405 and then back), same issue. -- I am currently trying one more time to go to 405 -- I was tempted to try 415, but usually like to take the latest... but officially released.
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Old 12-20-2009, 07:50 AM   #4 (permalink)
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Did you try deleting call log?
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Old 12-25-2009, 05:41 AM   #5 (permalink)
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Quote:
Originally Posted by aiharkness View Post
Did you try deleting call log?
Thanks for this advice. I did delete my log, and issue resolved. Thanks again and happy holidays.
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Old 12-25-2009, 08:21 AM   #6 (permalink)
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Excellent. Thanks for posting the update.
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Old 12-25-2009, 09:06 AM   #7 (permalink)
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i had the identical issue running 5.0.0.415 and the issue resolved on its own after about 4 days of battery pulls. i didnt change anything in an attempt to get the problem to go away. yesterday i upgraded to 5.0.0.423 and the issue has not yet re-shown itself.
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Old 12-30-2009, 06:59 AM   #8 (permalink)
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The issue is back... only difference is the error code has changed to 58.

Instinctively, I deleted the parts of the call log where the numbers contain a wait sequence and error message is gone... for now.

I thought I would do this, as in the past I never used trhe wait sequence with some numbers.

I wonder if this is a coincidence, or an identification of the cause of the problem.
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Old 12-30-2009, 07:40 AM   #9 (permalink)
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Wirelessly posted

Quote:
Originally Posted by Mandel
The issue is back... only difference is the error code has changed to 58.

Instinctively, I deleted the parts of the call log where the numbers contain a wait sequence and error message is gone... for now.

I thought I would do this, as in the past I never used trhe wait sequence with some numbers.

I wonder if this is a coincidence, or an identification of the cause of the problem.
Any way you can test it? The log entries with pauses and waits are your calls out, correct?
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Old 01-23-2010, 01:40 PM   #10 (permalink)
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This issue remains unresolved for me, and is really getting on my nerves.

I thought that it is a stupid error message with no consequences (at least I could not see any)... but I am starting to suspect that it is related to another issue:

As I travel internationally, I frequently switch off the mobile network, and keep the Wi-Fi only so I can receive and exchange data "free of charge" without having to pay exhorbitant international data romaing charges. I also do this at home, so I stop receving calls, but can continue to get my mail, BBM's, etc...

Unfortunately, when I tick off "Mobile Network" under manage connections, it does not release the mobile network, which remains active. I have to select "Turn All Connections Off" first, wait until it has greyed out the Mobile Network + Wi-Fi + Bluetooth, and onyl then I can reselect the Wi-Fi to activate it alone. This was never the case with any other device, including the 9000.

I upgraded the OS, to no avail.

Any directions? -- Thanks
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