BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-08-2010, 05:36 PM   #1 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9700
PIN: N/A
Carrier: Orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB messenger wont send or receive requests

Please Login to Remove!

i have tried sending contact requests to both my brother and my friend and they do not receive them. They also tried sending me one and i have not received anything!!

any one know why this could be and how to fix it?

thanks
Offline  
Old 01-08-2010, 05:44 PM   #2 (permalink)
Magic Bananas
 
ifonline's Avatar
 
Join Date: Jan 2006
Location: Braselton, Georgia
Model: iP4S
OS: 5.1
Carrier: Verizon
Posts: 2,350
Post Thanks: 1
Thanked 54 Times in 45 Posts
Default

Do you have a BlackBerry data plan?
__________________
Ian

Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.
Offline  
Old 01-08-2010, 05:57 PM   #3 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9700
PIN: N/A
Carrier: Orange
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i am on a pay monthly contract in the UK pretty much the same as my mates and they seem to be able to use it but i cannot on this device
Offline  
Old 01-08-2010, 06:21 PM   #4 (permalink)
Magic Bananas
 
ifonline's Avatar
 
Join Date: Jan 2006
Location: Braselton, Georgia
Model: iP4S
OS: 5.1
Carrier: Verizon
Posts: 2,350
Post Thanks: 1
Thanked 54 Times in 45 Posts
Default

Hm... browsing the Orange website, I see the monthly plans for the 9700, and the "Panther" plan includes push e-mail. But I can't find any references to BlackBerry data (other than e-mail).

The only things I can think of would be you don't have a proper BlackBerry data plan or your phone/service isn't provisioned properly. I'm not familiar with e-mail only plans, so I don't know how that works for BlackBerry devices.
__________________
Ian

Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.
Offline  
Old 01-08-2010, 06:23 PM   #5 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

It isn't email only, as it comes with internet, but you need it to use blackberry features.
Its basically a blackberry data plan, but uk carriers call it Email plan or Email booster.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 01-08-2010, 06:29 PM   #6 (permalink)
Magic Bananas
 
ifonline's Avatar
 
Join Date: Jan 2006
Location: Braselton, Georgia
Model: iP4S
OS: 5.1
Carrier: Verizon
Posts: 2,350
Post Thanks: 1
Thanked 54 Times in 45 Posts
Default

Ah. I see. So either jdoyle42 doesn't have the "Panther" plan, or it's not provisioned correctly, I suppose.
__________________
Ian

Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.

Last edited by ifonline : 01-08-2010 at 06:31 PM.
Offline  
Old 01-08-2010, 06:32 PM   #7 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

correct.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 01-08-2010, 08:33 PM   #8 (permalink)
BlackBerry Extraordinaire
 
kirrinjones's Avatar
 
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

If you do have a data plan and you're on a BES (getting service through your company), then it could be a problem with your BES peer-to-peer key. Speak to your BES admin about it.
__________________
-----------------------------------------------------
Website - http://kirrinjones.wordpress.com
Twitter - http://www.twitter.com/kirrinjones
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.