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Old 01-10-2010, 04:22 AM   #1 (permalink)
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Default not able to open any attachments in my blackberry 9700

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Hi,
i have blackberry 9700, i am not able to open any attachments of my emails in it .
it hangs when i try opening any attachments
plz advice
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Old 01-12-2010, 11:55 AM   #2 (permalink)
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I assume attachments like in word, excel and pdf? Have you tested if your Docs to go function properly? I would check if you can remove docs to go and maybe reinstall?

Also, re-sending your service books has been helping a lot for those things I believe too...sometimes..
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Old 01-12-2010, 05:34 PM   #3 (permalink)
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He may need to lauch teh Docs2Go apps (or at least 1 of them) first since local app support is on these newer OS'. I agree with the service books as well; espeically if your on BES. Should you be on BES its possible there are issues with the Attachment Service there.
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