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Old 03-27-2010, 12:08 PM   #1 (permalink)
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Default Contact List has empty entries

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Hi guys,

I am experiencing this phenomenon whereby the top of my contact list (which has the psuedo-entry called "New Contact", followed by "* No Contacts *") has empty entries.

I have to scroll through 33 empty entries before the 1st valid entry appears (as seen on the attached screenshot).

The weird thing is, when I click on any of the 33 empty entries, it presents me with a new contact, yet I can't delete any of them. So, my question is, how do I get rid of those ghost entries? And how do I get them in the first place?

Thanks
Henry
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Old 03-27-2010, 12:43 PM   #2 (permalink)
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Quote:
Originally Posted by gnulab View Post
Hi guys,

I am experiencing this phenomenon whereby the top of my contact list (which has the psuedo-entry called "New Contact", followed by "* No Contacts *") has empty entries.

I have to scroll through 33 empty entries before the 1st valid entry appears (as seen on the attached screenshot).

The weird thing is, when I click on any of the 33 empty entries, it presents me with a new contact, yet I can't delete any of them. So, my question is, how do I get rid of those ghost entries? And how do I get them in the first place?

Thanks
Henry
Battery pull?
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Old 03-31-2010, 07:13 AM   #3 (permalink)
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I did tried a battery pull, but still the empty entries persist.
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Old 03-31-2010, 07:26 AM   #4 (permalink)
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Wirelessly posted

Hopefully you have sync'd with something, or you have a backup.

What I would do is use the advanced backup/restore in desktop manager to clear the address book (contacts) data base on the blackberry device, then re-sync, or do a selective restore.
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Old 04-05-2010, 02:08 AM   #5 (permalink)
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Hi,

I think why there are empty entries is because under the Options, Contact Lists, I have one of my email addresses (though it is not set to Wireless Synchronization). Previously, it was "default".

How do I change it back to "default"? I'm guessing it will automatically revert back to the state before I set it to synchronize contact list?

Henry
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Old 04-05-2010, 10:13 PM   #6 (permalink)
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i had this happen when i changed the separator of the contacts, from stripes, to lines.

i kept playing with that setting till the blanks went away.
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Old 04-06-2010, 10:05 AM   #7 (permalink)
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Quote:
Originally Posted by aiharkness View Post
Wirelessly posted

Hopefully you have sync'd with something, or you have a backup.

What I would do is use the advanced backup/restore in desktop manager to clear the address book (contacts) data base on the blackberry device, then re-sync, or do a selective restore.
What he said, or:

delete the blank entries in Outlook and then sync. That is what I did and it was fast and simple.
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Old 04-08-2010, 01:35 PM   #8 (permalink)
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this is becoming weird.

Under Advanced -> Device Database ->
there's no "address book-all"
the closest is "Address Book - Last Used Hints"

So, how do I clear my address book?
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Old 07-20-2010, 11:10 AM   #9 (permalink)
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Did you find resolution to this? I'm in the same boat.


Quote:
Originally Posted by gnulab View Post
this is becoming weird.

Under Advanced -> Device Database ->
there's no "address book-all"
the closest is "Address Book - Last Used Hints"

So, how do I clear my address book?
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Old 08-11-2010, 01:53 PM   #10 (permalink)
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Quote:
Originally Posted by USP45 View Post
Did you find resolution to this? I'm in the same boat.
any direction on this issue, I have similar problem on 9530.
Was syncing fine now suddenly cannot sync address book at all. DM doenst even move to it after it syncs calendar?

help...!
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