Originally Posted by TheRinger
Just install the blackberry desktop manager and look for the backup restore icon.
Plug in the 9000
Click backup/restore, follow the onscreen directions pretty much. That'll make a backup.
Plug in the new 9700, do the same but choose restore and point it at the backup file it made.
Actually, this process as described won't do third-party apps at all.
The user should use the Switch Device Wizard in Desktop Manager to get the applications moved over to the new handheld.