Originally Posted by wjereb
This might help, or not.... Check the settings under Phone Options->Smart Dialing. Make sure you have the correct country code and area code.
That may work, but there are known issues with early versions of 5.0 for the 9700 (and possibly other devices) that introduced that bug.
Upgrading the OS to the latest version is definitely the recommended course of action... follow the sticky at the top of the 9700 forum.