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Old 04-19-2010, 04:48 PM   #1 (permalink)
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Exclamation ZOOM Problem BB9700

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My 9700 zoom is not working. Is there anything i can do?
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Old 04-19-2010, 04:52 PM   #2 (permalink)
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First troubleshooting step is to remove the battery for abut 30-60 seconds. Have you tried that yet? If not, do so and see if problem is resolved.
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Old 04-19-2010, 04:58 PM   #3 (permalink)
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Quote:
Originally Posted by aiharkness View Post
First troubleshooting step is to remove the battery for abut 30-60 seconds. Have you tried that yet? If not, do so and see if problem is resolved.
Yes, i did but no luck!
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Old 04-19-2010, 05:08 PM   #4 (permalink)
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How about trying the battery pull again..... Be sure and do it with the power on. Wait a good minute or two this time.
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Old 04-19-2010, 05:25 PM   #5 (permalink)
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wow! it did work. thank you sooo much for the tip.
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Old 04-19-2010, 05:28 PM   #6 (permalink)
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Thought it would. Happy it's working for you again.
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