BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-24-2010, 09:51 AM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: Bell
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default USB Driver, argh!

Please Login to Remove!

Hey all,

Last night I got my hands on the beautiful 9700. After I got everything the way I wanted it, it was time to load up some music for the gym. What a great way to fill up a brand new SD card, right?

I loaded up the software that came with the product (Desktop Manager 5x) - What happened next blew me away.

I restarted the PC to be welcomed by a black screen of nothingness. The mouse, unresponsive, computer locked up.

To safemode I go, same issue.

It wasn't until 2 hours later I managed to remove the software and revert back to an older setting.

That being said, all I want is a simple USB driver so the phone acts as a hard drive, and I can drag and drop files to the music folder. That's all I need!

I've Googled for hours and come back with nothing, even files that are called "BlackBerry 9700 USB Driver" is just a renamed version of the Desktop Manager software.

Frustrated,
Mark
Offline  
Old 04-24-2010, 10:03 AM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

At this point (although desktop manager is useful for more than what you want it for), the easiest way is to gt a card reader, and use that to drag and drop files, and then place the card in your phone.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 04-24-2010, 10:05 AM   #3 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: Bell
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hmm, I see.

Windows detects it as a RIM device but then fails at installing it.

Windows XP Pro, if that helps.

I will keep on searching on, if needed, will go for the card reader.
Offline  
Old 04-24-2010, 10:17 AM   #4 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Its possible that you will need to go download 4.6 version of DM, and the 5.0 version has a problem with XP.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 04-24-2010, 11:42 AM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,340
Post Thanks: 43
Thanked 117 Times in 107 Posts
Default

besides needing DM for drivers, you most certainly need it for device backups which we all suggest you do on regular basis.

I have DM 4.6 working just fine on my XP SP3 rig. It is the version of DM *without* media player.
__________________
The Search tool and BlackBerryFAQ answer many questions.

Last edited by devnull : 04-24-2010 at 11:44 AM.
Offline  
Old 04-24-2010, 10:19 PM   #6 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Install the version without Roxio.

Roxio's "folder Watcher" can cause some un-needed slow downs with PCs.

The driver is RimUsb.sys , it should extracted to a temp directory after you run the install. just cancel the install and find the temp directory everything is in. That might help as well.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.