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bukov-bold 04-26-2010 10:06 AM

Bold 9700 Boot Problem

I have a Bold 9700 with BIS

- it canīt boot, I see the progress screen, but it canīt finish

- when I connect to the desktop manager, Windows discover the device

- the desktop manager discover also the PIN on the USB Plug, but I canīt choose it

- Shift + Alt + Del didnīt do anything

- when I press Shift or Alt, I see, that the notice it with 123 oder BIG LETTER Mode

- I will use the JAVA Loader Tool

- It would be nice, if there is a solution for saving the contacts, I did a Devicechange via Desktopmanager, but I thing there is no automatic Backup

Best Regards


MidnightDraven 04-26-2010 10:15 AM

This is the wrong Bold forum.
Please ask a Mod to move it.

John Clark 04-27-2010 12:45 AM



TheRinger 04-27-2010 09:18 AM


Originally Posted by John Clark (Post 1599670)


Shoulda been locked since he cross posted

bukov-bold 04-28-2010 12:27 AM


Solution was:

- latest firmware
- your JL CMD Tool
- doing it in the right time point, during booting
- old data was off cause lost

Best Regards

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