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Old 04-26-2010, 10:06 AM   #1 (permalink)
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Default Bold 9700 Boot Problem

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Hello,

I have a Bold 9700 with BIS

- it canīt boot, I see the progress screen, but it canīt finish

- when I connect to the desktop manager, Windows discover the device

- the desktop manager discover also the PIN on the USB Plug, but I canīt choose it

- Shift + Alt + Del didnīt do anything

- when I press Shift or Alt, I see, that the notice it with 123 oder BIG LETTER Mode

- I will use the JAVA Loader Tool

- It would be nice, if there is a solution for saving the contacts, I did a Devicechange via Desktopmanager, but I thing there is no automatic Backup

Best Regards

Bukov
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Old 04-26-2010, 10:15 AM   #2 (permalink)
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This is the wrong Bold forum.
Please ask a Mod to move it.
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Old 04-27-2010, 12:45 AM   #3 (permalink)
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Moved

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Old 04-27-2010, 09:18 AM   #4 (permalink)
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Quote:
Originally Posted by John Clark View Post
Moved

Shoulda been locked since he cross posted
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Old 04-28-2010, 12:27 AM   #5 (permalink)
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Hello,

Solution was:

- latest firmware
- your JL CMD Tool
- doing it in the right time point, during booting
- old data was off cause lost

Best Regards
Bukov
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