BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 04-27-2010, 03:13 AM   #1 (permalink)
New Member
Join Date: Aug 2009
Location: Geneva, CH
Model: 9300
OS: 6.0
Carrier: Swisscom
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email Synch Trouble

Please Login to Remove!

Hi everybody,

we are using BES Server 4.1 SP 7 and one of our users just had his old blackberry replaced by the new 9700. With his old BB, when the emails were deleted on outlook, they were kept into his BB.

Now there both deleted. I've check the Wireless Configuration on his device, but it's set to delete on Handheld only.

Is there any other option elsewhere to keep the deleted messages on the device even if they are deleted on outlook?

Many thanks in advance for your help.

Kindly Regards,

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.