BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-30-2010, 07:52 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2009
Location: S, Ontario Can
Model: 9700
PIN: N/A
Carrier: Telus
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default broke otterbox holster clip, need help

Please Login to Remove!

Hi everyone, I recently (2 weeks) bought an Otterbox defender case for my new bold 9700, well, as a bad design would have it, the holster side clips broke!
I have had 3 different otterbox defenders and they were all amazing cases and protected my phones in a heavy construction occupation. I will have the holster replaced soon but my problem is the holster itself, I think its very unsafe to carry a phone in this hazard as after 2 weeks the clips would barely hold the phone in! The bed pocket that the phone sits in is WAY to shallow, and the clips have no holding strength. What I need is a leather case like the factory one but much thicker to take the extra girth of the defender case. Has anyone had a problem with this new Defender case? And has anyone found a better holster for it?
Offline  
Old 05-02-2010, 10:29 PM   #2 (permalink)
New Member
 
Join Date: May 2010
Location: Florida
Model: 9700
OS: 5.0.0.330
PIN: 21FAFA2B
Carrier: T-Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

OK, so if your regular customer broke his Defender, he should call our customer service group, and they will replace it (free of charge). 888.695.8820
Offline  
Old 05-05-2010, 07:13 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2009
Location: S, Ontario Can
Model: 9700
PIN: N/A
Carrier: Telus
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I called Otterbox Service dept' and they are sending a new holster. Too bad it will happen again and again, even the rep said it has been the worst holster they have released, and don't know how and why it is not being updated or replaced with something that works. Nonetheless, the service is first rate and Otterbox is a very good company.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Precision Plus D16B Leybold Oerlokon Vacuum Pump Repair Kit
$100.0
Precision Plus D16B Leybold Oerlokon Vacuum Pump Repair Kit  picture12pcs Vacuum Cleaner Accessory Kit Filters and Brushes for iRobot Roomba 500 Ser
$16.99
12pcs Vacuum Cleaner Accessory Kit Filters and Brushes for iRobot Roomba 500 Ser picture6pcs Replacement Filter For iRobot Roomba 700 Series 760 770 780 790 Vacuum Clea
$9.49
6pcs Replacement Filter For iRobot Roomba 700 Series 760 770 780 790 Vacuum Clea pictureBeater Brush Replacement Part For Irobot Roomba 800 870 880 Series Vacuum Cleane
$11.99
Beater Brush Replacement Part For Irobot Roomba 800 870 880 Series Vacuum Cleane picture12pcs Vacuum Cleaner Accessories Filters and Brushes Kit for iRobot Roomba 500 S
$15.99
12pcs Vacuum Cleaner Accessories Filters and Brushes Kit for iRobot Roomba 500 S picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.