05-05-2010, 08:24 PM
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| | Email setup application
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Hello everybody need some suggestions on this problem:
I am using a blackberry from ATT with another carrier outside USA
I had the email setup application icon in the setup folder but despite of having configured my BIS account on my carrier's bb website I could not log in ...... maybe it was trying to log into ATT's site...who knows.. kept saying wrong username/password.
I reinstalled the OS from my carrier, but now I don't have the Email Setup Icon, I can't install it via apploader cuz it says the app is not compatible with the device.
Why do I need it , cuz I want to use the gmail's contact sync with the BB and it's requiring me to use such app to validate my request.
I think the problem resides in the branding of the phone , in this case ATT.
I also thought it was a service book which I confirmed it is NOT.
the file is called BISThickClient.alx
located (in my case) in the folder C:\Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files\9700M_v184.108.40.2061_P220.127.116.11
this is driving me mad cuz I can't use this feature of gmail (yes I know there is an app called google sync but I don't wanna use it)