BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-05-2010, 08:24 PM   #1 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9700
PIN: N/A
Carrier: movistar
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs down Email setup application

Please Login to Remove!

Hello everybody need some suggestions on this problem:

I am using a blackberry from ATT with another carrier outside USA

I had the email setup application icon in the setup folder but despite of having configured my BIS account on my carrier's bb website I could not log in ...... maybe it was trying to log into ATT's site...who knows.. kept saying wrong username/password.

I reinstalled the OS from my carrier, but now I don't have the Email Setup Icon, I can't install it via apploader cuz it says the app is not compatible with the device.

Why do I need it , cuz I want to use the gmail's contact sync with the BB and it's requiring me to use such app to validate my request.

I think the problem resides in the branding of the phone , in this case ATT.

I also thought it was a service book which I confirmed it is NOT.

the file is called BISThickClient.alx

located (in my case) in the folder C:\Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files\9700M_v5.0.0.351_P5.1.0.98

this is driving me mad cuz I can't use this feature of gmail (yes I know there is an app called google sync but I don't wanna use it)

Thanks.
Offline  
Old 05-06-2010, 06:15 AM   #2 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9700
PIN: N/A
Carrier: movistar
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I think the problem is related to the vendor id, it must be changed via pirated software in order to work...
Offline  
Old 05-06-2010, 06:39 AM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

I doubt that it is due tot he vendor ID. Ad we do not discuss pirated software at all.

Do you have a BB data plan your current carrier? If so, you might need to make sure the device is registered. on their network.

Options > Advanced Options > Host Routing Table > then menu key > click register
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 05-07-2010, 06:05 AM   #4 (permalink)
New Member
 
Join Date: Dec 2009
Model: 9700
PIN: N/A
Carrier: movistar
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes I am fully registered to my network i got all my services up and running.
Offline  
Old 05-07-2010, 07:09 AM   #5 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Try logging in on the correct BIS site for your carrier.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.