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Old 05-06-2010, 03:32 PM   #1 (permalink)
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Default 9700 keys not working all of a sudden

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all of a sudden, i was trying to reply to a text and the M key wouldn't work... i thought at first i just missed it, but it wouldn't input... not knowing what it was, i did a battery pull... i should have thought things through before i did that...

when my phone booted up, it asked for my pin number, and wouldn't you know it, 2 of the keys i needed wouldn't work either... after some panicking, i found out my 'sym' key worked, and i could select the numbers with the trackpad... what a relief

anyway.... i have found out the Z C N M Space and the End keys will not function... what the crap is going on?

i didn't get it wet and i really doubt i got any moisture in the phone... i checked the indicator and it's white...

Last edited by bluejae : 05-06-2010 at 04:00 PM.
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Old 05-06-2010, 03:52 PM   #2 (permalink)
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water damage?
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Old 05-06-2010, 04:13 PM   #3 (permalink)
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Quote:
Originally Posted by fonejunkie View Post
water damage?
i really can't believe it can be water damage... if it is, i don't know how... i don't know how much moisture was in the air around work but this is just crazy
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Old 05-06-2010, 04:49 PM   #4 (permalink)
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i've got a full skin on this phone and t mobile will probably just want to replace it... i can't believe this crap
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Old 05-06-2010, 05:19 PM   #5 (permalink)
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so i just called t mobile, and they will send me a replacement... i just had a crazy thought... i was thinking when the new phone comes, i could just keep my original battery cover, and then that got me thinking, could i dismantle both of them and just replace the parts... or is that too crazy?
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Old 05-06-2010, 05:30 PM   #6 (permalink)
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Too crazy, they'd likely expect the other one back.
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Old 05-06-2010, 05:33 PM   #7 (permalink)
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They have tamper proof seals... So, they will likely frown upon the returned device being dismantled..
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Old 05-06-2010, 06:01 PM   #8 (permalink)
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damn it... then all i can keep is the back cover... sigh
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Old 05-06-2010, 09:35 PM   #9 (permalink)
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Posting from my bb. I don't know what happened. I just gave up and just used the phone as well as I could, also finding out that the right convenience key which controls my camera didn't work either.

But NOW, it works. All of it works. Now I need to call t mobile and cancel the phone they're gonna send me. I'm wondering what the chances of this recurring will be
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Old 05-07-2010, 12:04 AM   #10 (permalink)
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If they're sending you a new one, I'd go with it before this happens again.
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Old 05-07-2010, 03:04 PM   #11 (permalink)
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i still have 11 months of warranty... i really don't want to buy another skin and do it all over again
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Old 05-07-2010, 05:39 PM   #12 (permalink)
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Makes sense. Could have just been a glitch. What OS are you using?
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Old 05-08-2010, 02:50 AM   #13 (permalink)
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Default language input ?

I have a simliar problem before when i switched input language (i.e trad chinese). Even tho i switched back to Eng after typing, the keypad doesn't recogize any inputs beside 1 2 3 4 5 6 7 8 9 0 in the main screen. So if your problem shows up again next time try to switch input lanaguage back to eng (united state) in the main screen.
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Old 05-10-2010, 06:58 PM   #14 (permalink)
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Wirelessly posted

Maybe the skin has a warranty on it. I have the Clear-case skin and when I had to replace my 9700, I just peeled the old off and sent it back with a check for s&h and got replacement
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