BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-15-2010, 05:57 PM   #1 (permalink)
Thumbs Must Hurt
 
jw8725's Avatar
 
Join Date: Feb 2010
Model: 9700
PIN: N/A
Carrier: Orange
Posts: 65
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default Blackberry keeps freezing? HELP!!

Please Login to Remove!

Hello All,

I still have about 95 mb of space in the memory but every now and then the BB keeps freezing momentarily. What could be wrong? I'm worried.
Offline  
Old 05-15-2010, 11:28 PM   #2 (permalink)
DZD
Thumbs Must Hurt
 
DZD's Avatar
 
Join Date: Feb 2006
Location: Plano, TX USA
Model: 9800
OS: 6.0.0.450
Carrier: AT&T
Posts: 192
Post Thanks: 2
Thanked 22 Times in 16 Posts
Default

Did you install a new app recently? If so, remove it and then do a battery pull. This happened to me when I tried the Salesforce Mobile App - doesn't work with 5.x and I was forced into an endless loop of reboots.

Good luck. Let us know if you get it resolved.
Offline  
Old 05-18-2010, 07:55 AM   #3 (permalink)
CrackBerry Addict
 
TTsoldier's Avatar
 
Join Date: Sep 2009
Location: Trinidad and Tobago
Model: 9700
OS: 5.0.0.656
PIN: 2168B71A
Carrier: bmobile
Posts: 644
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What apps do you have installed?
Offline  
Old 05-18-2010, 09:40 AM   #4 (permalink)
New Member
 
Join Date: May 2010
Model: 9000
PIN: N/A
Carrier: Bell
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mine does this too, I can barely use my phone because it's always thinking.
Offline  
Old 05-18-2010, 08:36 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2009
Location: S, Ontario Can
Model: 9700
PIN: N/A
Carrier: Telus
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mine does the same, with only four apps installed and 11 mb free!
-weather eye
-google maps
-gmail
-bolt 1.7

Phone has done it from new, wiped it clean and reinstalled operating system and still the same. I will wait for an upgrade from Telus and see what happens, it will go back soon if that does not fix it.
Offline  
Old 05-18-2010, 10:07 PM   #6 (permalink)
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Post Thanks: 1
Thanked 52 Times in 48 Posts
Default

11MB free? I have weather eye, weather bug, XE, Poynt and I have 131 MB free...mine only started freezing with this new OS. Also has an intermittent issue where data stops working even though it shows 3G, and I have to turn the radio off and on to make it start working, but that's been the same through every OS, even after a wipe.
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Old 05-19-2010, 07:14 PM   #7 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2009
Location: S, Ontario Can
Model: 9700
PIN: N/A
Carrier: Telus
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by stevew View Post
11MB free? I have weather eye, weather bug, XE, Poynt and I have 131 MB free...mine only started freezing with this new OS. Also has an intermittent issue where data stops working even though it shows 3G, and I have to turn the radio off and on to make it start working, but that's been the same through every OS, even after a wipe.
Sorry, typo!!!

111mb
Offline  
Old 05-19-2010, 08:42 PM   #8 (permalink)
New Member
 
Join Date: May 2010
Model: 9700
PIN: N/A
Carrier: Fido
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Which firmware version are you on?
Offline  
Old 05-19-2010, 08:50 PM   #9 (permalink)
BlackBerry Extraordinaire
 
stevew's Avatar
 
Join Date: Jan 2005
Location: Montreal
Model: Z10
OS: Latest...
Carrier: Koodo Mobile
Posts: 1,354
Post Thanks: 1
Thanked 52 Times in 48 Posts
Default

.656 and I bet it has to do with this release...when I downgrade to .593, the freezing goes away and when I go back to .656...it comes back. The radio issue has been there since day 1 no matter what version, but the freezing is new to .656 for me.
__________________
Steve (Besadmin)

Previously owned:
At least 17+ different BB's since 1999 -- too many to list...
Offline  
Old 05-19-2010, 09:01 PM   #10 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2009
Location: S, Ontario Can
Model: 9700
PIN: N/A
Carrier: Telus
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am on platform 5.1.0.121 v 5.0.0.442
upgraded from the version before this and has had the same problems with both. Did a wipe with this latest but same thing. I may wait for the next supported version to be released. I have issues but they are minor in nature.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.