BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-25-2010, 11:22 PM   #1 (permalink)
New Member
 
Join Date: May 2010
Model: 9700
PIN: N/A
Carrier: Vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Deactivating Enterprise Activations

Please Login to Remove!

Hello Everyone,

Based on past threads, I believe the best way to deactivate enterprise activation is to 'wipe handheld'. I want to know if I do that, how do I restore my contacts.
My contacts are the only piece of information I care about on the device. I have a Blackberry 9700 activated on BES.

Thanks,
Offline  
Old 05-26-2010, 07:51 AM   #2 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,045
Post Thanks: 52
Thanked 305 Times in 293 Posts
Default

Do a backup with Desktop Manager before wiping. You can then restore from that backup once it's done. You don't even need to sync with Outlook to do this.
Offline  
Old 05-26-2010, 08:15 AM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Moved to a more appropriate section.

Are you no longer on BES? If so you will need to remove the IT Policy as well. There is aFAQ article that covers that.

If you are still connected to the BES, you might not be able to use DM to make the backup. You probably should check with your BES Admin first.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!

Last edited by Dubdub : 05-26-2010 at 08:18 AM.
Offline  
Old 05-26-2010, 01:00 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2005
Location: Toronto, Ontario
Model: 9900
OS: 7.1.0.205
Carrier: Rogers
Posts: 41
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

As a BES Admin, I can tell you that you will not be able to restore the wireless sync items to your device after you've wiped it. Contacts, Calendar, etc will be greyed out.

My suggestion is to either have your BES Admin stop the PIM sync on your device - that might work. If you still have access to Outlook, export your contacts to a PST file, or other compatible format.

Last suggestion: Use Google Sync to sync your calendar and contacts.

As others have mentioned, you will need to fully wipe your device; removing the IT policy can be done easily with the BBSAK utility.

Hope this helps.
__________________
Steve A (Sys/BES Admin - Toronto)
BES Xpress + BES 5.03 on 6 Exchange 2007 servers across Canada,UK and NYC
Offline  
Old 05-26-2010, 01:06 PM   #5 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Quote:
Originally Posted by SteveA View Post
As a BES Admin, I can tell you that you will not be able to restore the wireless sync items to your device after you've wiped it. Contacts, Calendar, etc will be greyed out.
This is not true. You can backup the data fine even if it is activated on the BES. You cannot restore certain databases when the device is activated on the BES. As you said, they're grayed out.

There's a way around that as well. Delete the Desktop [SYNC] service book. Then all the items will be available. Once you restore, then undelete the service book or resend it from the server.

If the device has been wiped, there shouldn't be any issue restoring the data.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.