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Old 05-29-2010, 06:27 AM   #1 (permalink)
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Default new bold9700 from bell-only Hotspot browser available

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Hi everyone
my friend just bought me 2 days ago a brand new BB bold9700 from canada(Bell brand).
everythin is work very well exept one thing...the only browser available at the device is Hotspot(the WiFi browser).
i allready tried to change the Browser Options,but the only available browser is Hotspot and no other Browsers on the list.

i guess im not the first guy that had this problem so i hope u guys can help me with this...

glad to finally join the BB Community
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Old 05-29-2010, 06:52 AM   #2 (permalink)
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Hello and welcome.

Do you have a BlackBerry Data Plan on your account?
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Old 05-29-2010, 07:16 AM   #3 (permalink)
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well i got the device from another cuontry and i havent said anythin to my phone Provider...so i guess no?
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Old 05-29-2010, 07:20 AM   #4 (permalink)
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Give your carrier a ring and tell them you want to add a Blackberry data plan to your account.
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Old 05-29-2010, 08:10 AM   #5 (permalink)
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even if i do have a normal internet plan?i can use the mobile internet on any other phone,altho BB says i have a 3G?
so i have to buy a BB data plan to unlock the other browsers? there is no other way? iv'e read somethin about Service Book?
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Old 05-29-2010, 08:14 AM   #6 (permalink)
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You need the BB data plan to get the proper service books for all of the RIM related services - email, BBM, Facebook, BB Browser, etc. A "normal" (a.k.a generic) data plan only gives you limited functionality.

Check the FAQ for "What do I need a data plan for".

And please update your profile to include your cell phone service provider. That helps in troubleshooting problems.
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Old 05-29-2010, 08:14 AM   #7 (permalink)
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To get the Service Books that you've reaed about, you need a BlackBerry Data Plan, which is different than an Internet plan.
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Old 05-29-2010, 09:48 AM   #8 (permalink)
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ok i understand.
thanks.
by the way,when im trying to download apps with the Hotspot i allways get an error 907,it has anythin to do with the fact that i wont have an BB data plan?
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Old 05-29-2010, 10:03 AM   #9 (permalink)
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Yes
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