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Matrix Leader 08-16-2010 01:50 PM

Lost BB Messenger
Here is the story:

1) I downgraded from v 862 to 681 as someone told me that the reception on 681 is better.

2) I downgraded to 680 , it was fine and the reception was good but I noticed that I lost BB Messenger (latest version).

3) I downloaded BB Messenger (latest version) then I restarted but I cant find BB Messenger.

4) I thought that version 681 is not compatible with the latest version of BB Messenger so I reupgraded to 862 (complete wipe)

5) 862 had the old BB Messenger 5.0.0 so I downloaded the latest version then it restarted my device but nada... I cant find BB MEssenger anywhere...I am using the default theme and dont even have any other themese installed....

Someone help me install the latest version of BB Messenger please

JSanders 08-16-2010 03:26 PM

Have you looked in the Instant Messages, Applications, or Downloads folder?
Rebooted (powered on, battery pull reboot) and look once again in ALL folders.

Matrix Leader 08-16-2010 08:47 PM

Yes done all that......i even tried manually deleting the BBM files but no luck....doing a complete wipe now using BBSAK.......hope this works

tmac911 08-26-2010 11:19 AM

same problem... except i upgraded to .862 and then my bbm and fb disappeared.

acliffe85 08-26-2010 02:27 PM

Have u checked to make sure it isnt hidden I know that sounds simple but I know I lost mine and it was hidden menue show all and may be there hope that helps
Posted via Mobile

Matrix Leader 08-27-2010 03:31 AM

The issue has now been resolved. it was an error from RIM. The new download no longer hides BBM after the restart

berry9700 08-28-2010 09:58 AM

Is this the new msn or its just the same old 1?

Matrix Leader 09-01-2010 02:15 PM


Originally Posted by berry9700 (Post 1648059)
Is this the new msn or its just the same old 1?

Noone ever mentioned MSN d00d :?

Savitri Ayu 09-03-2010 07:02 PM

I'm confused.
my bbm is disappeared too after I upgrade it. :(
How could I get it back?
is there anybody know how to get it back?
thank you before.

felix1522 09-03-2010 11:32 PM

Try changing your theme?

I noticed that my App World icon disappeared when I installed a different theme... maybe this is similar.

Matrix Leader 09-05-2010 06:34 AM

Just try reinstalling it from the following link....itll work......

from your blackberry...go to:

Matrix Leader 09-05-2010 06:39 AM

Also make sure you install this OS first its the best for the 9700 I've tested them all in our labs!

tmac911 09-09-2010 10:41 PM

Hi, i fixed my problem by re-downloading everything (bbm/facebook/msn messenger" through the webbrowser on the phone. They all work perfectly fine now. At first i worried that ill lose all my contact in bbm, but somehow everything was there as it was.

I hope this will help you guys too.

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