BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-16-2010, 02:50 PM   #1 (permalink)
No longer Registered.
 
Join Date: Jun 2010
Location: Dubai, UAE
Model: 9780
OS: 6.0.0.359
Carrier: DU
Posts: 309
Post Thanks: 12
Thanked 39 Times in 33 Posts
Exclamation Lost BB Messenger

Please Login to Remove!

Here is the story:

1) I downgraded from v 862 to 681 as someone told me that the reception on 681 is better.

2) I downgraded to 680 , it was fine and the reception was good but I noticed that I lost BB Messenger (latest version).

3) I downloaded BB Messenger (latest version) then I restarted but I cant find BB Messenger.

4) I thought that version 681 is not compatible with the latest version of BB Messenger so I reupgraded to 862 (complete wipe)

5) 862 had the old BB Messenger 5.0.0 so I downloaded the latest version then it restarted my device but nada... I cant find BB MEssenger anywhere...I am using the default theme and dont even have any other themese installed....

Someone help me install the latest version of BB Messenger please

Last edited by Matrix Leader : 08-16-2010 at 02:56 PM.
Offline  
Old 08-16-2010, 04:26 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Have you looked in the Instant Messages, Applications, or Downloads folder?
Rebooted (powered on, battery pull reboot) and look once again in ALL folders.
Offline  
Old 08-16-2010, 09:47 PM   #3 (permalink)
No longer Registered.
 
Join Date: Jun 2010
Location: Dubai, UAE
Model: 9780
OS: 6.0.0.359
Carrier: DU
Posts: 309
Post Thanks: 12
Thanked 39 Times in 33 Posts
Default

Yes done all that......i even tried manually deleting the BBM files but no luck....doing a complete wipe now using BBSAK.......hope this works
Offline  
Old 08-26-2010, 12:19 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2009
Location: Vancouver
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

same problem... except i upgraded to .862 and then my bbm and fb disappeared.
Offline  
Old 08-26-2010, 03:27 PM   #5 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9700
PIN: N/A
Carrier: o2
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have u checked to make sure it isnt hidden I know that sounds simple but I know I lost mine and it was hidden menue show all and may be there hope that helps
Posted via BlackBerryForums.com Mobile
Offline  
Old 08-27-2010, 04:31 AM   #6 (permalink)
No longer Registered.
 
Join Date: Jun 2010
Location: Dubai, UAE
Model: 9780
OS: 6.0.0.359
Carrier: DU
Posts: 309
Post Thanks: 12
Thanked 39 Times in 33 Posts
Default

The issue has now been resolved. it was an error from RIM. The new download no longer hides BBM after the restart
Offline  
Old 08-28-2010, 10:58 AM   #7 (permalink)
No longer Registered.
 
Join Date: Aug 2010
Model: 9700
PIN: N/A
Carrier: T mobile
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Is this the new msn or its just the same old 1?
Offline  
Old 09-01-2010, 03:15 PM   #8 (permalink)
No longer Registered.
 
Join Date: Jun 2010
Location: Dubai, UAE
Model: 9780
OS: 6.0.0.359
Carrier: DU
Posts: 309
Post Thanks: 12
Thanked 39 Times in 33 Posts
Question

Quote:
Originally Posted by berry9700 View Post
Is this the new msn or its just the same old 1?
Noone ever mentioned MSN d00d
Offline  
Old 09-03-2010, 08:02 PM   #9 (permalink)
New Member
 
Join Date: Sep 2010
Model: 8900
PIN: N/A
Carrier: student
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm confused.
my bbm is disappeared too after I upgrade it. :(
How could I get it back?
is there anybody know how to get it back?
thank you before.
Offline  
Old 09-04-2010, 12:32 AM   #10 (permalink)
Thumbs Must Hurt
 
felix1522's Avatar
 
Join Date: May 2010
Location: Alberta
Model: 9700
OS: 6.0.0.358
PIN: NUMBER.
Carrier: TELUS
Posts: 80
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try changing your theme?

I noticed that my App World icon disappeared when I installed a different theme... maybe this is similar.
Offline  
Old 09-05-2010, 07:34 AM   #11 (permalink)
No longer Registered.
 
Join Date: Jun 2010
Location: Dubai, UAE
Model: 9780
OS: 6.0.0.359
Carrier: DU
Posts: 309
Post Thanks: 12
Thanked 39 Times in 33 Posts
Default

Just try reinstalling it from the following link....itll work......

from your blackberry...go to:

http://mobileapps.blackberry.com/dev...ry.do?code=bbm
Offline  
Old 09-05-2010, 07:39 AM   #12 (permalink)
No longer Registered.
 
Join Date: Jun 2010
Location: Dubai, UAE
Model: 9780
OS: 6.0.0.359
Carrier: DU
Posts: 309
Post Thanks: 12
Thanked 39 Times in 33 Posts
Default

Also make sure you install this OS first its the best for the 9700 I've tested them all in our labs!

Best Official OS: 5.0.0.680 (Multi-Language) - DU
Offline  
Old 09-09-2010, 11:41 PM   #13 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2009
Location: Vancouver
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi, i fixed my problem by re-downloading everything (bbm/facebook/msn messenger" through the webbrowser on the phone. They all work perfectly fine now. At first i worried that ill lose all my contact in bbm, but somehow everything was there as it was.

I hope this will help you guys too.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.