08-31-2010, 08:47 AM
Join Date: Jul 2007
Location: In a van down by the river.
PIN: <- Where do I find this?
Post Thanks: 134
Thanked 139 Times in 120 Posts
Wiping your device breaks the BES connection.
If you restored your data, then you restored your service book. Go into Options > Advanced Options > Service Book (if that's where it's located on the 9800) and delete the Desktop [Sync] service book. Then try to do your sync. If it completes, then undelete the service book.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]