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Old 09-15-2010, 04:30 AM   #1 (permalink)
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Default Phone doesn't ring

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I noticed some missed calls while my phone was right on my desk. I went in to the sound profile to check the settings. All looked fine, so I clicked "Try it". It didn't ring. Then I tried to play the ring tone from the media folder. I got an error message: "An error has occurred attempting to play media"

A battery pull fixed it, but it happened again after a few days.

The ring tone is a standard bb tone in the phone's memory, so it's not a card issue. My OS is 5.0.0.862

Any ideas how to fix this? Thanks!
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Old 09-15-2010, 08:50 AM   #2 (permalink)
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do any other ring tones do the same thing?
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Old 09-21-2010, 03:45 PM   #3 (permalink)
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Yes, when it happens, it happens to most, but not all ring tones. Interestingly, the first few AIM_... tones play, but I get an error message when playing all others.
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Old 09-22-2010, 03:28 PM   #4 (permalink)
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i am out of ideas
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Old 09-30-2010, 06:57 PM   #5 (permalink)
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Question ringtone and sound problem after update and reboot

I have a 3 mounth old curve and it was running a little slow so I plugged it to the cpu for an update. Update and reboot went fine but then I realized that I could not hear ringtones or alert anymore.The <say a command> short cut key did not work either.

I check all the sound options: ringtones, profiles, sound option etc... It seams that some ringtones worked in the <sound profile menu> at first but then went silent after a few tries. I pulled out the battery twice before it worked again.

seemed to work ok for a few days but now the problem is back and again, on and off. All seems in order in terms of set-up, profiles and all... but it is still not working properly

a software problem maybe? what can I do? anyone with the miracle solution?
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