BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-28-2010, 11:30 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2005
Model: 9700
Carrier: att
Posts: 294
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default my berry is holding on to OLD emails - HELP- how do i get rid of them ?

Please Login to Remove!

I have been struggling with this one for months
despite setting my berry to only hold messages for 15 days
it lists a few "months old messages"

when I reboot my inbox looks like its searching my gmail account to look for those old messages - ittakes close to 45 MINUTES For this process to occur and my email is locked .

the rest of berry apps are usable so its only an email problem

I have tried
1) deleting these old messages - hasnt worked
2) deleting gmail account from blackberry and readding - still FOR SOME REASON the berry loads these old messages


any ideas
my only idea is
1) deleting gmail account
2) backup info ( which will not include any emails since its been deleted )
3) wiping blackberry
4) restoring
5) readding email accounts

any otehr ideas ?

thanx
3)
Offline  
Old 10-29-2010, 08:51 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,100
Post Thanks: 56
Thanked 707 Times in 686 Posts
Default

sound like the emails are being left on the server. Have you set the options to delete on server? Also on the email options, set the option to what ever you want for retension.
another option is "email Reconcillation" check that it's set the way you want.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BES
Z10 on BIS
Offline  
Old 10-30-2010, 03:03 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Calebrity's Avatar
 
Join Date: Oct 2010
Location: Nova Scotia
Model: 9900
OS: 7.x.x.x
PIN: N/A
Carrier: Virgin mobile
Posts: 374
Post Thanks: 6
Thanked 35 Times in 31 Posts
Default

clear the messages database using DTM
if your are using DTM 4.7-5.0
backup/restore
advanced
in left windows click on the messages (all)
then click clear button
confirm with Yes
and that will clear the database for your email

from DTM 6.0
click on device
delete data
selected selected data
check off messages
then click DELETE
that will clear the Messages database

then see if it does the same
__________________
Current Device Bold 9900
Other Devices: to many to list before Signature restrictions
Offline  
Old 11-16-2010, 07:01 AM   #4 (permalink)
No longer Registered.
 
Join Date: Nov 2010
Model: 7100T
PIN: N/A
Carrier: Vodafone GR
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: my berry is holding on to OLD emails - HELP- how do i get rid of them ?

I am on the same boat with you, my Battery life on 9780 drained very fast, I have tried many kinds of method, but it is futile! It dives me to mad. I found an article named "solar battery charger review", it is said the solar battery charger could extend our battery life, sounds interesting!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Cyberdata 011146 VoIP V3 Paging Server Multicast Output Supports 600 Ohm
$462.97
Cyberdata 011146 VoIP V3 Paging Server Multicast Output Supports 600 Ohm pictureNortel Avaya BCM50 R5 5.0 4 Line 4 IP Phone System 2 SIP Gateway NT9T6505E5 VoIP
$795.0
Nortel Avaya BCM50 R5 5.0 4 Line 4 IP Phone System 2 SIP Gateway NT9T6505E5 VoIP pictureEdgewater Networks 4500T4 120-4500T4-01-A VoiP 4-Port T1 Router, NIB, FS
$0.99
Edgewater Networks 4500T4 120-4500T4-01-A VoiP 4-Port T1 Router, NIB, FS picture3COM 3CM3C10402B VoIP phone Includes Stand ( Lot of 5 )
$49.99
3COM 3CM3C10402B VoIP phone Includes Stand ( Lot of 5 ) pictureSHORETEL Shoreline Shoregear 24 SG-24 120/24 (600-1025-25) VOIP VOICE #1
$120.0
SHORETEL Shoreline Shoregear 24 SG-24 120/24 (600-1025-25) VOIP VOICE #1 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.