4 days and going strong. Please move thread if needed.
Hi guys. New user, made an account just because this is now the fifth day and perhaps someone here can help me instead of spending hours on the web when no answer, thread, webpage, etc directly helps or has helped me to any degree except to waste time and made me even more frusterated.
Ok, I have a 9700 with 126.96.36.1992 (Bundle 1446, Platform 188.8.131.52)
This is not the issue. I was trying to upgrade my phone to 6.0. I accidentally downloaded another 5.0 package, I am unsure now as to which one (As I have fdisked my computer last night because of this problem...)
Apparently I downloaded an application loader. Not any Blackberry Suites. There was an Uninstall and did so, actually paid attention this time and donwloaded 6.0 direct from Rogers. It took about a minute to instal, and the asked if I wanted to start the Application Loader. I pressed yes. It was the same loader I originally downloaded. I uninstalled 6.0 and began to sweep my computer for this program I was convinced was glitched. Meanwhile I ran every on-line antivirus that actually deletes it's findings instead of just sweeping your computer, showing you what you have and makes you try to buy their software to clean it. TrendMicro Housecall and AVG.
I found three folders, one in Programfiles (x86), one in users/myaccount/Appdata/Local and a last in /users/myaccount/Research in Motion and deleted the three. I then scanned my regedit for 'Research in Motion' despite having uninstalled 6.0 and found about 45 threads, half of which needed Admin Privileges to delete.
I rebooted, and tried to install again. Same thing. Went straight to asking if I wanted to open the Application Loader now. If I do, I get it once, it does not recognize my phone and when shut off, cannot be restarted, even from the folders. You double click the application_loader.exe and it just shows i running in the Task manager, but not actually open for use.
I have since this time, downloaded about 24 different packages from blackberry.com/Downloads/, the Rogers Site, Bell, Fido and Telus, thinking maybe one of them will uninstal this friggin loader. Not a single instal worked and pointed start to this Application Loader. It was 4 days in, talking to friends, looking on-line for hours for any help. I have seen no threads in this community the has referred to the situation I am currently having.
I manually saved what I needed, pics, porn,
, you know, the important things, scanning them all for virus's or malware, everything before being backed up and then I fdisked my computer last nght and started the re-instal for about an hour last night (it was 2am). Today, I am currently still in the process of downloading all my old programs, rebooting every minute or three, depending on the Windows schedule of installations.
I tried today, about 2 hours ago now to instal a fresh copy of 9780 Software just for the Back-up and Restore Program(s). To my surprise, it took about a minute and then asked if I wanted to start the Application Loader. I just about sh*t myself and threw my computer out of the window.
I'm at wits end. Joining a community and asking was my last straw. Any information you can give me, any tips, any suggestions, any solutions; anything you can give would be much appreciated. If you need information from me about anything, please ask. I'll be checking this forum freqently as I instal programs and wait for downloads and all that jazz.
Please remember, my phone has not been connected to this Application Loader (Well it has, but is refused to be recognized), the loader itself it gives no information in the window about any details, only a Bare Window with Blackberry colored backgrounds and two option. Back-up Blackberry and Update Blackberry. That's it. Again, if you need any information, please ask and I'll answer ASAP.