Originally Posted by Nashman 2
Received emails on the 9700 disappear when I open up Outlook on the PC. Can I change a setting to prevent this please?
also can be fixed by turning off wireless reconciliation
to do this open your messages folder from your Black berry --> click blackberry key --> Go you options --> email reconciliation --> either turn it off or set it to handheld wins.
Turning it off would be the assured way of doing it handheld wins , may still conflict as I have seen in the past
also as aiharkness has mentioned make sure make sure that leave a copy of the message on the server is selected as well.