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Old 11-26-2010, 09:29 AM   #1 (permalink)
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Unhappy lock button

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my lock button is malfunctioning. need help.

Last edited by mac-mac : 11-26-2010 at 09:38 AM.
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Old 11-26-2010, 11:14 AM   #2 (permalink)
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Default Re: lock button

First, have you tried a battery pull with the power on, for at least 30 seconds.

If that doesn't fix the problem, provide more detail. What exactly doesn't work the way it should.
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Old 11-26-2010, 11:31 AM   #3 (permalink)
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Default Re: lock button

Not yet, but gonna try it. There are instances that when i locked my phone and after i few minutes or so when i try to unlocked it, it doesn't work no matter how many times i press the lock button.
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Old 11-26-2010, 11:39 AM   #4 (permalink)
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Default Re: lock button

tried the battery pull and it didn't work.
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Old 11-26-2010, 11:39 AM   #5 (permalink)
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Default Re: lock button

Don't know. There's a thread from the other day started by withnail69 with the same problem, among others. Some buttons randomly died....

Apparently his issue with the lock button anyway was an OS bug... or at least he reports it went away when he downgraded the OS.

If there's any change of moisture exposure, you should remove the battery now and go read the FAQ article on what to do if you get your blackberry wet.
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Old 11-26-2010, 11:41 AM   #6 (permalink)
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Default Re: lock button

Tnx ira. Just gonna find a customer service here in our place.
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Old 11-26-2010, 11:43 AM   #7 (permalink)
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Default Re: lock button

Post an update.

I'd say if it was working properly and then not, with no other changes going on like an OS upgrade, then it's most likely a faulty or flakey button.

Tell us what customer service says. Just curious. And it will help those who search later.

Welcome to the group!
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