Originally Posted by jcemp
Hi, I have a bold 9780 and seems to be damaged, it does not start up with my current battery, I tried with a new one and don't start aswell. BUT when I plug my wall charger the red light shows up, and after few seconds a battery with a red cross on it is displayed on screen. Please help me, thanks and God bless.
Posted via BlackBerryForums.com Mobile
Take out your battery and see if the contacts are damaged. That symbol mean that the system doesn't think you have a battery installed.