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Old 05-16-2011, 12:16 PM   #1 (permalink)
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Default Can't 'unsynch' GMAIL contacts

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Bold 9700
Version 6.0.0.534

For some reason, I can't unsynch my contacts from gmail. I have removed my gmail account from the BB and am trying to get my contacts back to synching with Outlook via desktop manager but options is only allowing me to select [email address] account (which isn't even on the phone anymore).

Any ideas?
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Old 05-16-2011, 11:41 AM   #2 (permalink)
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Default Re: Can't 'unsynch' GMAIL contacts

Quote:
Originally Posted by bahurd View Post
Bold 9700
Version 6.0.0.534

For some reason, I can't unsynch my contacts from gmail. I have removed my gmail account from the BB and am trying to get my contacts back to synching with Outlook via desktop manager but options is only allowing me to select [email address] account (which isn't even on the phone anymore).

Any ideas?
Try going to Options>Device>Advanced>Service Books and deleting the service books for gmail.
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Old 05-16-2011, 12:05 PM   #3 (permalink)
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Default Re: Can't 'unsynch' GMAIL contacts

Quote:
Originally Posted by WonkotheSane View Post
Try going to Options>Device>Advanced>Service Books and deleting the service books for gmail.
No luck on this after doing it then reboot.

>All>Options>Device>Advanced System Settings>Default Services>Contact List (SYNC): doesn't allow any other selection then the [email address] account that no longer exists.

Mobile synch (in Options for Contact list) is NOT checked (but, again the gmail account is shown with no way to remove it.
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Old 05-16-2011, 03:09 PM   #4 (permalink)
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Default Re: Can't 'unsynch' GMAIL contacts

Quote:
Originally Posted by bahurd View Post
No luck on this after doing it then reboot.

>All>Options>Device>Advanced System Settings>Default Services>Contact List (SYNC): doesn't allow any other selection then the [email address] account that no longer exists.

Mobile synch (in Options for Contact list) is NOT checked (but, again the gmail account is shown with no way to remove it.
This is a stupid question, but I have to ask: did you check the Organizer Data box under Device Options in the desktop manager?
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Old 05-16-2011, 03:25 PM   #5 (permalink)
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Default Re: Can't 'unsynch' GMAIL contacts

Quote:
Originally Posted by WonkotheSane View Post
This is a stupid question, but I have to ask: did you check the Organizer Data box under Device Options in the desktop manager?
Yes.
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Old 05-17-2011, 08:08 AM   #6 (permalink)
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Default Re: Can't 'unsynch' GMAIL contacts

For what it's worth...

I wiped the phone, & installed 6.0.0.546.

No idea what was the actual cause of the problem though.

Last edited by bahurd : 05-17-2011 at 08:10 AM.
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