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Old 05-24-2011, 10:09 AM   #1 (permalink)
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Question Bold 9700 'Call Mobile Provider' message

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I have recently updated my BB phone software to V6.0.0.546. Since then, whenever I power up I get a very fleeting message 'Initialising SIM' followed by a message suggesting I call my Mobile Service Provider - Orange.
I have called Orange. They replaced the SIM (might be corrupted) to no avail. They then took me through a full backup, reset, restore cylce to no avail.
It's not a great problem, as the phone works fine otherwise, but it would be good to get rid of the message! Any ideas?
Thanks,
Jimminhad.
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Old 05-25-2011, 06:27 AM   #2 (permalink)
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Default Re: Bold 9700 'Call Mobile Provider' message

I tested the same firmware for Vodafone on 9700 and 9300 and get prompted to select one of their SIM services e.g. Sport, News.
Seems the carriers want to promote their SIM services.
Doesnt appear when I stick a non-blackberry SIM in it though. Its as if its a service book being pushed from the carrier except I cant find anything obvious.
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Last edited by hitty : 05-25-2011 at 06:30 AM.
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jimminhad (05-26-2011)
Old 05-26-2011, 03:11 PM   #3 (permalink)
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Default Re: Bold 9700 'Call Mobile Provider' message

Thanks for that. It certainly would explain what is going on. Is there any way of switcjhing it off?
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Old 05-27-2011, 04:00 PM   #4 (permalink)
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Default Re: Bold 9700 'Call Mobile Provider' message

How to locate an autostart Homescreen App

-> upgrade to a newer FW solves the problem.
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Old 05-28-2011, 08:16 AM   #5 (permalink)
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Default Re: Bold 9700 'Call Mobile Provider' message

Thanks for that. How do I upgrade to newer FW (FirmWare?). As far as I am aware I am running the latest version of OS 6 (bundle 2475).
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Old 05-28-2011, 08:18 AM   #6 (permalink)
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Default Re: Bold 9700 'Call Mobile Provider' message

Leaked OS 6.0.0.576 for the BlackBerry Bold 9700
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