BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-04-2011, 02:49 AM   #1 (permalink)
New Member
 
Join Date: Jun 2011
Model: BOLD
PIN: N/A
Carrier: LOOP MOBILE
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Red face Email Setup Problem

Please Login to Remove!

Hi All:

I got the new BOLD and restored all the data and settings from my earlier Blackberry CURVE through the Blackberry Desktop Software.

Even though the Email accounts have been created they don't work.
I goto SETUP and then EMAIL ACCOUNTS and then click on "Personal Email Setup" but the screen remains the same. Somehow the Personal Email setup option seems to be inactive or non responsive.

Moreover, the calendar settings saved by me under "Calender Options" seems to get erased and the setting goes back to its original.

Can anyone help.

Cheers...
Offline  
Old 06-04-2011, 08:35 AM   #2 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,039
Post Thanks: 51
Thanked 305 Times in 293 Posts
Default Re: Email Setup Problem

If you're on a BES system at work and you're using your BlackBerry on it you may have an IT Policy that restricts outside/personal email accounts. And if your BlackBerry was bought from somebody that used to have it on a BES system it might still have the old IT Policy from that company.

If you're on a BIS plan it sounds like your BlackBerry data plan is not pointing to your device. Go to your carrier's BIS page, log in with your user name and password, and enter/re-enter your PIN and IMEI numbers. Then go to Help on that web page and look for a button to Resend Service Books. On your BlackBerry itself, go to Options > Advanced Options > Host Routing Table and us ethe Menu key to select "Register" or "Register with the Network".
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Email Setup Problem
Thread Thread Starter Forum Replies Last Post
Email set up on BB Torch 9800 (email setup icon is not responding) lesnikovai General 9800 Series Discussion - Torch 2 05-25-2011 03:06 PM
Did you know RIM bought a email server company? shawntdot BES Admin Corner 2 02-25-2010 06:27 PM
8100 T-Mob Email Setup Problem Duce General 8100 Series Discussion - Pearl 13 03-20-2008 12:51 AM
T-Mobile's Smart Phone Comparison Chart! UPDATED & NEW! :) secrecyguy General BlackBerry Discussion 5 06-02-2007 02:42 PM
First post thought I'd make it helpful mazzel General 8100 Series Discussion - Pearl 1 05-30-2007 03:45 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.