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Old 06-19-2011, 08:10 AM   #1 (permalink)
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Exclamation HELP-9700-Battery turned hot and drained whn using the 3G network

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Anyone knows the best OS 5 for Bold 9700 aka onyx?

been trying the OS 6 and a few of OS 5 (*.979, *.1014, *.442, *.593, *.743) but still all have the same result.
My battery turned extremely hot when using the 3G network and it was also drained so fast like a broken battery (i hv never had this problem when using only GPRS/EDGE network).

Could this be an OS problem?

This thing has driven me nuts.
Pls help me.
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Old 06-19-2011, 08:15 AM   #2 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

Ok, just to confirm, right now and not based on your memory, if you switch mobile network options to 2G only, charge the battery, and test for a few hours, the battery does not drain rapidly and BlackBerry does not get overly warm?
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Old 06-19-2011, 08:15 AM   #3 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

try changing to 2G only.
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Old 06-19-2011, 08:37 AM   #4 (permalink)
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Unhappy Re: HELP-9700-Battery turned hot and drained whn using the 3G network

Quote:
Originally Posted by aiharkness View Post
Ok, just to confirm, right now and not based on your memory, if you switch mobile network options to 2G only, charge the battery, and test for a few hours, the battery does not drain rapidly and BlackBerry does not get overly warm?
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Yes, if i use only the 2G network, everything's fine. no hot or drained battery.

Last edited by robin0479 : 06-19-2011 at 08:39 AM.
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Old 06-19-2011, 08:39 AM   #5 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

I'm using 9700/5.0.0.714 and it is fine.
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Old 06-19-2011, 08:42 AM   #6 (permalink)
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Unhappy Re: HELP-9700-Battery turned hot and drained whn using the 3G network

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Originally Posted by devnull View Post
try changing to 2G only.
I need the 3G network because 2G in my country is extremely slow.
If i have to switch off the 3G network, i would've used the non 3G series instead of this one.

The reason i've been using 9700 is because its 3G capability regardless the better camera and screen resolution than the non 3G series.
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Old 06-19-2011, 08:46 AM   #7 (permalink)
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Cool Re: HELP-9700-Battery turned hot and drained whn using the 3G network

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Originally Posted by aiharkness View Post
I'm using 9700/5.0.0.714 and it is fine.
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I'm giving it a try and be back to you for the result.
Thanks.
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Old 06-19-2011, 08:52 AM   #8 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

The only thing I can think of that is not necessairly something wrong is that the battery is draining rapidly and the battery is getting warm because the BlackBerry is hitting the network frequently. Maybe it is apps you have running, or something about your usage patterns, or location in a 3G fringe.

The fact that there is not issue on 2G indicates to me there probably is no problem with the device hardware or battery. I also doubt you will solve the problem by finding an ideal OS version.
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Old 06-19-2011, 09:06 AM   #9 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

Quote:
Originally Posted by aiharkness View Post
The only thing I can think of that is not necessairly something wrong is that the battery is draining rapidly and the battery is getting warm because the BlackBerry is hitting the network frequently. Maybe it is apps you have running, or something about your usage patterns, or location in a 3G fringe.

The fact that there is not issue on 2G indicates to me there probably is no problem with the device hardware or battery. I also doubt you will solve the problem by finding an ideal OS version.
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App on my blackberry, they're all just the standard apps like Yahoo msgr,windows live msgr and blackberry msgr itself. blackberry is made to make all of them stay connected right?

3G network is mostly found full. i don't think this blackberry works har
der than any other phone using the 3G network. It's just a standard signal search that i guess it shouldn't give any issue to the phone.

what do you think a good OS 5.0.0.7xxx ?

Last edited by robin0479 : 06-19-2011 at 09:08 AM.
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Old 06-19-2011, 09:45 AM   #10 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

IM apps are notorious causes of shortened battery life. I don't know why you would see a pronounced difference on 3G, but maybe it's normal. So, to find out, shut down, completely shut down, Yahoo and Live messenger. Make sure they are not running in the background. Test for 24 hours on 3G and see what happens.
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Old 06-19-2011, 10:03 AM   #11 (permalink)
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Red face Re: HELP-9700-Battery turned hot and drained whn using the 3G network

Quote:
Originally Posted by aiharkness View Post
IM apps are notorious causes of shortened battery life. I don't know why you would see a pronounced difference on 3G, but maybe it's normal. So, to find out, shut down, completely shut down, Yahoo and Live messenger. Make sure they are not running in the background. Test for 24 hours on 3G and see what happens.
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i've done all possible test i could do to see the cause of this battery shortage and drainage. Including turning off all apps.

The battery got worst especially when i try to download anything using the 3G network.

I've met someone who had similiar case like me and after he found the best suited OS5 for his phone (which is *.743 i'm using right now), then no
battery shortage or drainage. but this *.743 is not really good on my phone.
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Old 06-19-2011, 10:09 AM   #12 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

Well, the next step is to try another battery. It doesn't make sense, but by process of elimination that would be the next step.
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Old 06-19-2011, 11:06 AM   #13 (permalink)
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Wink Re: HELP-9700-Battery turned hot and drained whn using the 3G network

Quote:
Originally Posted by aiharkness View Post
Well, the next step is to try another battery. It doesn't make sense, but by process of elimination that would be the next step.
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Good idea, another battery !
But before that, i'll try to load another version of *.7xxx first to see
if this is the final step.

Thanks mate.
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Old 06-19-2011, 12:22 PM   #14 (permalink)
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Default Re: HELP-9700-Battery turned hot and drained whn using the 3G network

Try to borrow a battery, or swap batteries with a friend, before spending money. I'm not convinced there's a problem. So, I'd hate for you to waste money.

But if you do buy a battery, buy a genuine BlackBerry battery. And don't buy the cheapest you can find.
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