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Old 06-29-2011, 10:35 AM   #1 (permalink)
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Default Phone rings only once on OS 6

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Hi. I installed OS 6 on my 9700 and so far everything is great. I have adjusted all options but when I receive a call, cell rings only once. I can not find where/how to adjust this; help!!
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Old 06-29-2011, 10:39 AM   #2 (permalink)
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Default Re: Phone rings only once on OS 6

Are you saying it rings once and then goes into voice mail?
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Old 06-29-2011, 10:40 AM   #3 (permalink)
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Default Re: Phone rings only once on OS 6

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Originally Posted by Howard S. View Post
Are you saying it rings once and then goes into voice mail?
No. If i leave it, I can see that the call is there and goes to voicemail after 5-7 seconds, but the actual ringtone rings once. With OS 5 it rand 4-5 times before voicemail.
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Old 06-29-2011, 11:08 AM   #4 (permalink)
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Default Re: Phone rings only once on OS 6

There's around a 5 second delay between rings normally, so it sounds like you're getting just the one ring for whatever reason. Your provider can adjust this, or I do it myself using the following. Note: this works for me on AT&T, and I believe others have used it successfully on other carriers as well:

1. On your phone, dial *#61# and click Send.
2. Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
3. Write down the number (including +1)
4. Dial **61*+1xxxyyyzzzz*11*30# and hit Send. (+1xxxyyyzzzz is the number you wrote down previously, 30 is the delay in seconds, be sure to enter the "+" ) The delay can be set in 5 second increments, 30 is maximum
5. Dial *#61# to verify that the new settings are active.

Good luck. Let us know how you make out.
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Old 06-29-2011, 11:24 AM   #5 (permalink)
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Default Re: Phone rings only once on OS 6

ok, thank you
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Old 06-29-2011, 05:37 PM   #6 (permalink)
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Default Re: Phone rings only once on OS 6

Some of the OS6 ringtones only ring once. Choose another ringtone.
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