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Old 07-22-2011, 06:01 AM   #1 (permalink)
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my blackberry 9780 was in my pocket with my wallet and when i took it out to check bbm my whole screen was white with a few yellow vertical lines so i did a hard reboot then the red led comes on for a few seconds and then the screen turns white.... i think it is a screen problem, btw no water has got into the phone and i didnt bang it anywhere and its the first time its ever happened.. now iv done about 20 hard reboots from cold e.g 20mins - 1 hour intervals still the same outcome
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Old 07-22-2011, 08:35 AM   #2 (permalink)
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I assume that "in my pocket with my wallet" means a back pocket, which in turn means you may have sat on it at least once.

Given that, it may very well be a screen problem.
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Old 07-23-2011, 10:43 AM   #3 (permalink)
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That's a hardware issue. You need to get it repaired or replaced.
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Old 07-23-2011, 11:36 AM   #4 (permalink)
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Tried plugging into your computer?
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Old 07-24-2011, 07:57 AM   #5 (permalink)
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Default Re: blackberry 9780

plugged it into pc and it recognized it so it must be a screen issue :/
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